Privacy Policy

Introduction

studista processes account, profile, study, participation, and communication data to support research for researchers and participants.

Information we collect

The data we collect depends on how you use studista.

• Account information such as name, email, role, sign-in status, and language preference.
• Participant profile information used to suggest relevant studies, such as demographic and contact preferences.
• Study details, questions, participant requirements, submissions, participation status, and result files.
• Support messages, verification emails, notifications, and product communications.
• Where payments are enabled, billing profile, payment country and currency, tax identifier last four, payout destination display metadata, provider references, and wallet ledger records.

How we use information

We use information to run studista and support responsible research.

• Provide study creation, participant suggestions, participation, rewards, and result preparation.
• Track credits, rewards, wallet balances, and payout-related activity where enabled.
• Send account, study, verification, and notification updates.
• Respond to support requests and improve product reliability.
• Meet legal, security, and research governance requirements.

Data security

studista uses account protection, separate researcher and participant spaces, access checks, and additional safeguards to reduce unauthorized access and protect research data.

Payment and payout data

Payment providers may process card, bank, wallet, tax, residence country, and identity information when payments are enabled. studista stores only the payment records needed to operate the wallet, support billing, meet legal obligations, review residence-country changes, and reconcile provider activity. studista does not store full card numbers, CVV, full bank account numbers, or full tax identifiers.

GDPR and user rights

Where GDPR applies, users may have rights to access, correct, delete, restrict, or object to processing of personal data.

Research ethics

Researchers are responsible for appropriate consent, study design, participant communication, and required institutional approvals.

Data retention

We retain data as needed to provide studista, meet legal obligations, and process account deletion requests.

Third-party services

studista may use third-party providers for service hosting, usage statistics, email delivery, account sign-in, storage, and payments.

Changes to this policy

We may update this policy as studista develops. The latest version will be available on this page.

Contact

For privacy questions, contact us at support@studista.io